Once your order leaves our warehouse, it’s in NZ Post’s hands (may the vape gods guide it swiftly).
Use the tracking number from your email to check where it’s at.

📦 Still waiting for the tracking number?
Check your spam folder or email us: hello@vapevault.co.nz
If you haven’t received a tracking link yet, flick us a message and we’ll sort you out.

If your parcel’s stalled or gone rogue, contact NZ Post directly here:
👉 NZ Post Help | 📬 Email: support@nzpost.co.nz | 💬 Live Chat