privacy policy

We keep your info safe, simple, and yours. We respect your privacy. Like, really.
We only collect what we need, keep it locked down, and never sell your info to randos.

Who We Are

You’re shopping with Vape Vault, a proudly independent coasty biz. Our website is: https://vapevault.co.nz

We know trust matters, so here’s everything you need to know about how we handle your personal info.

What Info We Collect — and Why

We only collect what we need to:

  • Your name, email, and address (to send your order)
  • Your phone number (if you give it)
  • What you bought and how you paid
  • Any account details you save
  • Comments you leave, plus your IP and browser (to keep things safe)

If you upload photos, make sure you strip out any location info first. We don’t use it — but others might.

Cookies 🍪

Cookies help our site remember who you are, save your settings, and make checkout easier.
You can clear or block them in your browser any time.

Comments & Contact

Leave a comment or fill out a form?
We collect:

  • What you type
  • Your IP and browser (to fight spam)
  • Gravatar info (if you use it — that’s their policy here)

Content From Other Sites

Some pages (like videos or Insta embeds) might behave like you’ve visited that site directly. They may track you too. That’s out of our hands.

How Long We Keep Your Info

  • Comments = forever, so replies don’t get stuck
  • Registered users = you control your info
  • We only keep what we need to help you or stay compliant

Who Sees Your Info

Only people who need it.
We don’t sell it.
We don’t trade it.
We share info only with:

  • Payment providers
  • Couriers (NZ Post, etc)
  • Legal authorities if absolutely required

Your Rights

You’re in control.
You can ask us to:

  • Show you what data we have
  • Send you a copy
  • Delete it (unless the law says we have to keep it)

Just email us: hello@vapevault.co.nz

Security

We store your info on secure platforms (like WooCommerce), and access is limited to staff who need it to get your order to you.

Automated Spam Checks

Yup, we use filters to keep spammers out. That’s it.

Updates

If we update this policy, we’ll post the new version right here.

Still Got Questions?

Just reach out — we’re here to help: hello@vapevault.co.nz